New Members Onboarding

Welcome to Tengah-Brickland Badminton IG

"Building bonds, bringing our community together"

🏠 Who Can Join?

Membership is open to all residents and community members. Your IC address determines your tier, which governs your slot allocation priority.

  • Tier 1 (Residents): Tengah or Brickland-Tengah IC address
  • Tier 2 (Non-residents): All other addresses
📅 When & Where

Sessions are held at Tengah Community Club. Each 3-hour block is split into two 1.5-hour sub-sessions by skill level — please pick the one that matches your level.

Monday
🕡 6:30 PM – 8:00 PM
Up to High Beginner
🕗 8:00 PM – 9:30 PM
Lower Intermediate & Above
Thursday
🕡 6:30 PM – 8:00 PM
Up to High Beginner
🕗 8:00 PM – 9:30 PM
Lower Intermediate & Above

Each sub-session holds 12 players (6 per court, 2 courts). 8 slots are reserved for Tier 1 and 4 for Tier 2. Unfilled slots open to all 24 hours before the session.

📋 How to Get Started
1
Register via FormSG (first-time only)
Submit your registration through our official link. Verification is done via PA Singpass and takes up to 2 weeks — register early to avoid delays.
👉 form.gov.sg/69ef8aa7c8121147832d6c3d
2
Wait for activation
Once your registration is verified, the Admin Team will add you to the WhatsApp group and activate your booking access.
3
Book your slot
Head to badminton.xela.sg, enter your registered mobile number, and select a sub-session to book.
4
Show up & play
Arrive on time, submit 1 new RSL Supreme shuttlecock to the Team Manager, mark attendance, and enjoy your game!
🎒 What to Bring on Your First Day
  • Your own badminton racket
  • 1 new RSL Supreme shuttlecock (no substitutions — available to buy from Team Manager at $4/piece if needed)
  • Non-marking court shoes and comfortable sports attire
  • Water bottle — stay hydrated!
🏸 What to Expect
  • Format: Doubles play, 21-point scoring, rotation among 6 players per court
  • All courts are for communal rotational play — no reservations or private coaching
  • Team Managers will guide you through the rotation on your first visit
  • Sessions are friendly and welcoming — even complete beginners are encouraged to join the Up to High Beginner sub-session
📬 Questions? Reach Out to Our Admin Team

We're happy to help with registration queries, slot issues, or anything else before your first session.

Lynn Rahmat Tina Zi Yang
Rules & Regulations
🔒 Booking Rules
  • Each member may participate in up to 1 session per week to ensure fair access for all
  • Bookings close 2 hours before the session start time and cannot be modified thereafter
  • If you are unable to attend, release your slot via the portal at least 2 hours before the session so others can take it
  • Late releases or no-shows within the 2-hour window are not permitted
  • Repeated no-shows may result in a temporary suspension of booking privileges
👥 Slot Allocation & Release Policy

Each sub-session holds 12 players across 2 courts. Slots are allocated by residency tier upon booking opening:

  • 8 slots reserved for Tier 1 members (Tengah / Brickland-Tengah residents)
  • 4 slots reserved for Tier 2 members (all other addresses)
Any unfilled slots are released to all members on a first-come, first-served basis 24 hours before the session commences.
🎯 Skill Level & Sub-Session Selection

Members are expected to self-select the sub-session that best reflects their current playing level. Significant skill mismatches on court detract from the experience for all players.

  • Up to High Beginner — up to 6 years of regular weekly playing experience
  • Lower Intermediate & Above — 6 or more years of regular weekly playing experience

If you are unsure of your tier, please check your Elo rating on the Leaderboard or contact the Admin Team for guidance.

🏸 Shuttlecock Policy

There are no court fees for IG sessions. In lieu of fees, each player must contribute one shuttlecock per session attended.

  • Only RSL Supreme shuttlecocks are accepted — no variations or substitutions
  • Shuttlecocks must be new and submitted to the Team Manager at the start of each session
  • RSL Supreme shuttlecocks are available for purchase from the Team Manager at $4 per piece (prevailing rate)
🎮 Court & Game Rules
  • Format: Doubles play, 21-point scoring system
  • Rotation: 6 players per court with standard rotation — all players rotate equally
  • All courts are for communal rotational play only. No court may be reserved or held by any individual or group
  • Private coaching, paid instruction, or one-on-one training that bypasses the rotation queue is explicitly prohibited
  • Team Managers are empowered to intervene immediately and redirect any offenders to the rotation queue
🙏 Conduct & Attendance
  • Honour your bookings — if you cannot attend, release your slot promptly so others can participate
  • Be punctual and mark your attendance with the Team Manager upon arrival
  • Bring your own racket and wear non-marking court shoes and appropriate sports attire
  • Treat all players and Team Managers with courtesy and respect
  • Player queries, disputes, or conduct concerns during a session should be raised with the Team Manager. Unresolved issues will be escalated to the IG Administrators
⚕️ Safety Guidelines
  • Consult a medical professional if you are uncertain about your fitness to play
  • Wear proper non-marking court shoes and comfortable sports attire at all times
  • Stay aware of your surroundings and fellow players on court
  • Keep hydrated and take breaks as needed — do not push through discomfort
  • Report any injuries to the Team Manager immediately
📬 Feedback & Contact

For any questions, suggestions, or concerns regarding your membership or sessions, please reach out to our Admin Team via the WhatsApp group.

Tina Lynn Zi Yang Tay
Frequently Asked Questions
Can I use RSL Ultimate shuttlecocks instead of RSL Supreme?

To maintain consistent play quality across all sessions, only RSL Supreme shuttlecocks are accepted. RSL Ultimate and all other variants will not be accepted. Members who require shuttlecocks may purchase RSL Supreme from the Team Manager at the prevailing rate of $4 per piece.

The residential status shown on the booking portal does not match my actual address.

Your tier classification — Tier 1 or Tier 2 — is determined by the IC address submitted during your PA Singpass-verified registration. If you believe there is a discrepancy, please contact the Admin Team directly. Updates to residential status are subject to verification and may take time to process.

I am unable to locate the booking portal.

The booking portal is accessible at badminton.xela.sg. We recommend bookmarking the link or saving it to your phone's home screen for easy access. If you continue to experience difficulties, please reach out to the Admin Team.

I have no prior badminton experience. Can I still join?

Absolutely. Our Up to High Beginner sessions are designed to welcome players of all experience levels, including complete newcomers. Simply complete your PA registration, wait for verification, and join us on court. Our members are welcoming, and sessions are a great place to pick up the game in a friendly and supportive environment.

My friend registered via FormSG but has not been added to the WhatsApp group.

Registration via FormSG initiates the PA Singpass verification process, which may take up to 2 weeks. Once verification is approved, the Admin Team will activate your friend's booking access and add them to the WhatsApp group. If verification has already been completed but your friend has not been contacted, please reach out to the Admin Team with your friend's registered mobile number.

How do I check my residential status on the booking portal?

After entering your registered mobile number on the booking portal, your member profile card will display your tier classification (Tier 1 or Tier 2) along with your skill tier. If the information displayed is incorrect, please contact the Admin Team.

A match result was submitted against me that I disagree with. What should I do?

Match results are confirmed immediately when submitted and your Elo on Find Birdie updates automatically. There is no self-service dispute window. If you believe a result was submitted incorrectly, please contact the Admin Team via the WhatsApp group with the match details (session date, players involved, and the correct score). A Team Manager will review and correct the record if needed.

Note that all 4 players involved in a match receive an email acknowledgement when a result is submitted. If you receive a notification for a match you did not play, flag it to the Admin Team promptly.

What is the purpose of the Leaderboard?

The Leaderboard tracks member performance using an Elo-based rating system, adapted from the FIDE chess rating model. Match results update your rating and determine your tier — from Fledgling through to Peregrine. It adds a competitive and rewarding dimension to our sessions, helping members track their progress over time and find well-matched games. Win rate is displayed only after a minimum of 5 games to ensure statistical reliability.

Why are sessions divided by skill level, and does this restrict which session I can book?

Sessions are structured into two skill tiers — Up to High Beginner and Lower Intermediate & Above — to ensure a fair and enjoyable experience for players at every level. Significant skill mismatches on court can detract from the quality of play for all participants. Members are expected to self-select the sub-session that best reflects their current level. If you are unsure of your tier, the Admin Team is happy to advise. Note that skill tier is separate from slot allocation, which is governed by residency status and overall session capacity.